Chatbots enable the public dealing with Government entities just some of the benefits we highlight below:
- Paying taxes or bills
- Getting information about various public services in detailed manner
- Raising and tracking the status of requests 24/7 at their convenient, place, time and device. Thereby avoiding the time wastage incurred in moving around the agencies in person
Getting online public medical services from the chatbot, which based on the symptoms can suggest the medicine for people. Thereby avoiding unnecessary doctor appointments
- Raise any complaints regarding the lapses in the civic services, like damaged roads
Government sectors have also initiated executing in order to simplify the engagement between Government and the people.
With inclusive of bots, the state and local bodies are effectively working for 24*7, thereby allowing simple access to the services and clarifying multiple service request concurrently.
With the advantage of latest technology and constructing AI enabled government is one the most importance to the government bodies as it allow them to finish their duties at remarkably fall in costs.
Government assistance is available 24x7 and it handles: