An eCommerce chatbot is an AI based Intelligent Virtual Assistant solution that can be executed by online distributors to attract end users at every single phase of their journey.
Enterprises nowadays can use chatbots to connect immediately with their customers and sort out their problems on various platforms, like social media or online retail store.
These 24*7 bots are using Artificial Intelligence to include customer’s choice and build a effective, customized shopping experience.
E-commerce WhatsApp Chatbot
eCommerce Chatbots are artificially intelligent systems that online retailers can utilize to attract their customers during their course of travel with them.
eCommerce website can make use of this chatbot to reply on the product enquiry in person.
eCommerce is being used for informal marketing and resolving any issues or doubts face by the customers before making a purchase. These bots also provide after sales support brilliantly and immediately without having to include human touch/an agent.
eCommerce assistance is available 24x7 and it handles: