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Government
Chatbots enable the public dealing with Government entities just some of the benefits we highlight below:
- Paying taxes or bills
- Getting information about various public services in detailed manner
- Raising and tracking the status of requests 24/7 at their convenient, place, time and device. Thereby avoiding the time wastage incurred in moving around the agencies in person
- Getting online public medical services from the chatbot, which based on the symptoms can suggest the medicine for people. Thereby avoiding unnecessary doctor appointments
- Raise any complaints regarding the lapses in the civic services, like damaged roads