Cloudphone AI-Powered Auto-dialer
AI-Powered cloud CRM is a great solution for maintaining and following up with huge customer data. Cloud CRM has a Auto-dialer with client number masking, this can be provided to multiple agent with login ids. It completely takes care of support, marketing, sales and service. It provides detailed report on total revenue sales, client transactions, payment pendings.
Multi-channel broadcast feature is available to engage customer by sending offers and notifications in different channels.
There is inbuilt feature for notifying through whatsapp, sms, email, voice.
How Cloud Phone System Works
Sticky Agent routes call to right agent
Sticky agent feature connects the client to right agent according to previous conversation
Multi-Agent and Admin login
Multiple Agents login can be created and a seperate client list are uploaded inside each agent login
Broadcast using Multiple Channel
Send notifications and informations from the software via SMS, Voice, Whatsapp, Email
Mask Customer Contacts
Customer #no masking in agents login for security of data